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Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 2 years, assuming said repair is from normal wear and not caused by abuse.
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Reviews
- I have been beyond impressed with the wonderful buying experiences I've had with Gesner Estate Jewelry! When I recently purchased a ring from them, I was disappointed to find that the gorgeous ring just looked too big on my small hand. They were wonderful about the return and went above and beyond to help me find a 1 carat art deco that would look more appropriate. I am beyond thrilled with the beautiful ring they ended up helping me find. It is PERFECT. I can't stop staring at it! They promptly refunded the difference between the two rings and had the new one on my finger in two days. I also recently had another ring I purchased from them re-sized. Not only do you get their wonderful customer service, you also get free ring sizing as long as you own the ring! For all of these reasons, I will always shop at Gesner first when in the market for a new piece. Thank you! Review by Michelle P. (Posted on 1/16/2014)
- I knew as soon as I got the ring it was perfect. I couldn't wait and proposed the same day. She said yes and loves the ring. She says it is perfect and exactly what she wanted. Thank you so much! We love it! Review by Nicholas M. (Posted on 2/22/2012)
- What a great experience! I went in to browse and found a ring I HAD to have. The staff was so helpful and didn't pressure me one bit. I slept on the decision a few days. When I went back in I talked with quit a few people in the store. Finally I took the plunge and bought it. I couldn't be happier and get a LOT of compliments. I would recommend this store for their knowledge, even if you don't want an antique style jewelry; they have lots of other pieces too. Go in and chat; you will learn a lot about jewelry! Review by Melissa S. (Posted on 10/22/2012)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
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I received the ring safe and sound. It was a pleasure dealing with you and I would definitely purchase from you again.
Thanks and have a good one.
Mike N.
Review by Mike N. (Posted on 4/4/2012) - We are beyond happy with our purchase. The set is even more beautiful in person and is exactly what we were hoping to have for our engagement ring: something unique and something with history; an antique ring with beautiful high quality stones. We had been searching online and in stores and we found the best selection to fit our needs and desires on your website. Every ring offered in those big named franchised jewelry stores looked exactly the same as one another. Review by Richard & Susan (Posted on 2/22/2012)
- My friend and I went in to look at engagement rings to show our boyfriends what we wanted. Valarie was very patient with us and I found a ring I was in love with. She was very helpful with my now fiance and I could not be happier. I can't wait to go in to shop for my wedding band! Review by Tara (Posted on 6/4/2012)
- Extremely happy with my purchase! I will shop with you all again in the future! Review by Sheila K. (Posted on 2/22/2012)
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To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012) - Our experience with Gesner Estate Jewelry was just wonderful. Thank you so much for your exceptional customer service, your patience with our million questions, and the quality of the ring you sold us. We love it, it has far exceeded expectations, and it will be a ring we enjoy for years and years to come. I would recommend buying from here any day! Review by Stephanie Rubesh (Posted on 12/16/2013)