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Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 2 years, assuming said repair is from normal wear and not caused by abuse.
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Reviews
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Dear Sherrie,
I wanted to reach out to say Thank You for all your help!
Sam proposed a week ago yesterday in Central Park, New York City and we could not be happier. The ring is absolutely stunning and beyond anything I could have hoped for. I can't believe how much he went through to find it! But I am so glad he found it with you, Thank you for taking such good care of us, with all the questions and fittings and shippings, and for being so prompt about sending it back after sizing! Sam went to the post office yesterday to pick it up and now it's back on my finger, a perfect fit.
I'm not sure if Sam told you, but we went to college in St Petersburg, FL and we would frequently drive up to Westshore Plaza in Tampa for a nice day of shopping. I really like that the ring connects to us in that way, we have been together for over 9 years now and we spent a large amount of that time in Florida, I'm so glad that we have a piece that symbolizes our time there and our devotion to one another.
It means a lot to have such great support during this time of excitement and change, thank you.
Very best,
Gabrielle Kan (& Samuel Murphy) Review by Gabrielle K. (Posted on 3/28/2013) -
Thank you for your great customer service and beautiful ring. My local appraiser confirmed the ring's information and I couldn't be happier with my purchase. The ring is absolutely stunning and I cannot wait to give the ring to my Significant Other.
I hope we do business again!
Jon Leston Review by Jon Leston (Posted on 9/8/2015) - Just received the brooches I purchased. They are amazing! Dealing with Frank was a pleasure. The staff was so easy to work with and they efficiently answered my questions and handled the purchase and delivery in a rapid and professional manner. It is nice to have found a reputable business to deal with. Review by Diane H (Posted on 11/10/2017)
- “I purchased a wonderful vintage engagement ring for my fiancé from Frank and his excellent staff and this past Saturday, I presented it to my bride-to-be. I can't tell you how helpful Frank and his team were in my purchase decision and the ring was perfect too. Many thanks to them and a shameless self-promotion along with more information about my experience with Gesner are at: http://bluecanoe.net/ericandmandee/ Review by Eric M. (Posted on 4/25/2012)
- Extremely happy with my purchase! I will shop with you all again in the future! Review by Sheila K. (Posted on 2/22/2012)
- What a phenomenal experience! Great service, amazing options... My ring & band were sized right away... & I couldn't be happier! The ring is gorgeous, one of a kind! I am the luckiest girl in the world... Thank you Gesner! Review by Jessica S. (Posted on 2/22/2012)
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I have to say, the pictures on your website did not do the ring justice. It
was far more beautiful than I expected! Review by Dan D. (Posted on 2/22/2012) - Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)
- Wanting an estate or antique ring,I had been looking on line at Gesner's and other websites. Fortunate to live just over an hour away, my partner & I stopped in to look at a ring I liked on their website. I was immediately impressed with their collection. I was shown the piece I was interested in but was disappointed in the way it looked on my hand. The knowledge & patience shown by the team was astounding! The price given on another ring I did like was fantastic. I couldn't be more pleased! It was sized & a written appraisal done all while we went to lunch. I have received many compliments and was absolutely thrilled with our experience. They are true professionals with years of experience. This was one of our best decisions! Thank you Gesners! Review by Jean Dennis (Posted on 5/10/2017)
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Thanks again, Frank! You and your store are a dream to work with!
Leah
Review by Leah L. (Posted on 5/29/2012)