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Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 2 years, assuming said repair is from normal wear and not caused by abuse.
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Reviews
- I love the art deco ring recently purchased from Frank and his team. In addition, Frank and the people who helped me went out of their way to communicate and help me make each transaction. Thank you very much. Kathleen Varas Review by Kathleen Busk Varas (Posted on 10/29/2017)
- The service I have received at Gesner Estate Jewelry has been more than expected. I have been "Wowed" by the merchandise, prices, kindness, and good neighbor quality of service I have received. I will continue to send friends there that I know will be as happy as I am for the care given to my family on our repairs and purchases. The repairs were prompt, honest, and always accompanied with explanation as to what exactly needed to be done. I feel I have a new friend in the Gesner family. Thanks to you for being exemplary pillars of the community. Review by LaVonna Bledsoe (Posted on 5/1/2018)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
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I have to say, the pictures on your website did not do the ring justice. It
was far more beautiful than I expected! Review by Dan D. (Posted on 2/22/2012) -
Thanks again, Frank! You and your store are a dream to work with!
Leah
Review by Leah L. (Posted on 5/29/2012) - Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)
- My wife absolutely loves her ring! Review by Luke W. (Posted on 2/22/2012)
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I ordered a beautiful diamond and yellow gold ring from Gesner’s online. I just got the ring today and it even looks more beautiful in person! It shipped very quickly across the country to me! It was packaged very securely and I was able to track its progress to me through emails from Fedex. I’m extremely happy I bought the ring and the extreme care and security Gesner’s went to to have it arrive quickly and safely to me!
Thank so much Gesner’s!
Shaun in Utah Review by Shaun (Posted on 2/20/2018) -
I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012) - Thank you Frank and Shanel for my incredibly beautiful art deco wedding band. I can't thank you enough for your helpfulness and kindness. The ring itself is stunning - and what an amazing job you've done with re-sizing it. No-one can spot the new join! Thank you also for sending it all the way to Australia, and for your continuous contact when I was deciding on a ring. The best online shopping experience I have had BY FAR. Many, many thanks to you lovely people. Review by Nikki G. (Posted on 2/22/2012)