Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I bought an antique wedding band from Gesner online, and I could not be happier with the experience. Price was great, customer service was top notch, communication excellent, and shipping very fast! I would encourage anyone to buy with confidence from Gesner. I know I will again in the future. Review by Daniel (Posted on 7/26/2013)
- I have been beyond impressed with the wonderful buying experiences I've had with Gesner Estate Jewelry! When I recently purchased a ring from them, I was disappointed to find that the gorgeous ring just looked too big on my small hand. They were wonderful about the return and went above and beyond to help me find a 1 carat art deco that would look more appropriate. I am beyond thrilled with the beautiful ring they ended up helping me find. It is PERFECT. I can't stop staring at it! They promptly refunded the difference between the two rings and had the new one on my finger in two days. I also recently had another ring I purchased from them re-sized. Not only do you get their wonderful customer service, you also get free ring sizing as long as you own the ring! For all of these reasons, I will always shop at Gesner first when in the market for a new piece. Thank you! Review by Michelle P. (Posted on 1/16/2014)
Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
- I found the perfect diamond ring for my wife at Gesners. We were celebrating our 10th Anniversary. I knew she would love a larger diamond and I went to the Largo store first and had an informative lesson on buying diamonds from Elaine. I then found the diamond ring in the Tampa store with the help of a great staff, especially Matthew. It was a pleasure shopping at both stores. Review by Andrew T. (Posted on 2/22/2012)
- I couldn't be any happier with the truly amazing service (and perfect antique engagement ring)! Erik and Frank have been so wonderful, answering my after hours frantic e-mails and taking care of everything, even paying for my return shipping, when I needed my ring re-sized. They have made buying jewelry on-line as easy as possible. They have absolutely gone above and beyond do make me a VERY happy customer! Do NOT hesitate to buy here...you will NOT be disappointed! A++ Review by Kara C. (Posted on 5/7/2012)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
- For my 10th Anniversary my husband said I could get a antique wedding ring like I had always wanted. I spent months searching online for the perfect one. I viewed many rings on the Gesner website but I was very nervous about buying an antique ring online. However, the staff at Gesner was very helpful, friendly and professional. The response from the company was always prompt either by email or phone. I was so pleased with the high level of customer service! Then I received the ring and it was more beautiful than what it looked like in the pictures. I am so pleased with my ring and look forward to wearing it for many years to come. I would highly recommend Gesner Estate Jewelry!!! If you are nervous about buying online just call them, the staff is amazing! I also want to personally thank Erik who was very knowledgeable and helpful through the whole process with me. Furthermore with his professionalism is what made me choose Gesner! Review by Valerie P. (Posted on 8/15/2012)
Having purchased a beautiful Art Deco diamond ring from Australia I could not be happier, the ring is as described, came with a valuation certificate and is stunning. The communication during the purchase was amazing. Recommended to all.
MD Review by Marita (Posted on 10/3/2013)
- I was initially pretty nervous about buying a wedding band online, but I knew I wanted an estate piece and no nearby stores had anything that caught my eye. I found the ring of my dreams on Gesner's website. They were easy to work with online and over the phone, they were willing to negotiate on price, and they were able to re-size an eternity band that no other jeweler could. I just got married with my Gesner wedding band this weekend and I couldn't be happier! Thank you Erik! Review by Emily F. (Posted on 12/18/2012)