Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- My wife absolutely loves her ring! Review by Luke W. (Posted on 2/22/2012)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- My boyfriend and I had been searching for a long time for an antique engagement ring but were unable to find anything that quite fit the bill. We live in Michigan and just happened to stumble upon the Gesner website. After a simple search, we found two rings that we absolutely loved. We were nervous about ordering something without seeing it but after working with Erik via email, he helped us decide between the two and put our minds at ease. The ring arrived today and it is even more beautiful that we had thought. We could not be happier! Review by Jacqueline (Posted on 7/11/2013)
- I recently visited Gesner in the hopes of finding the perfect setting for the diamonds I've collected from family pieces of jewelry. Sean assisted me in finding the perfect setting and the folks at Gesner created a beautiful ring for me. I love what Gesner's fabulous staff had hand-made for me, and I will visit again in the near future to plan my next piece of jewelry. Thank you to everyone at Gesner for a wonderful experience! Review by Lisa C. (Posted on 2/22/2012)
- We buy all our jewelry from Gesner's. The most knowledgeable staff, the most reasonable prices, and the most fantastic pieces! Review by Mara S. (Posted on 2/22/2012)
- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
- What a phenomenal experience! Great service, amazing options... My ring & band were sized right away... & I couldn't be happier! The ring is gorgeous, one of a kind! I am the luckiest girl in the world... Thank you Gesner! Review by Jessica S. (Posted on 2/22/2012)
- The sales staff was extremely helpful in helping me purchase the ideal diamond engagement ring. My soon to be wife is elated! Review by Anthony Z. (Posted on 2/22/2012)