Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
- I bought an antique wedding band from Gesner online, and I could not be happier with the experience. Price was great, customer service was top notch, communication excellent, and shipping very fast! I would encourage anyone to buy with confidence from Gesner. I know I will again in the future. Review by Daniel (Posted on 7/26/2013)
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- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- I purchased a wonderful vintage engagement ring for my fiance from Frank and his excellent staff and this past Saturday, I presented it to my bride-to-be. I can't tell you how helpful Frank and his team were in my purchase decision and the ring was perfect too. Many thanks to them and a shameless self-promotion along with more information about my experience with Gesner are at: ericandmandee.com Review by Eric M. (Posted on 2/22/2012)
- thank you for share! Review by miami louis vuitton (Posted on 9/5/2014)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
- I ordered a ring online from Gesner's website. Due to me not being from the states, there were some issues with the Paypal payment, and when I contacted Gesner they were very helpful. The actual item I bought was stunning, and the description of the item was accurate. I also got a nice gift box and a certificate. I very much recommend Gesner Estate Jewelry. Review by Martin A. (Posted on 7/25/2014)
- Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate. Review by Clint H. (Posted on 2/22/2012)