Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- We are beyond happy with our purchase. The set is even more beautiful in person and is exactly what we were hoping to have for our engagement ring: something unique and something with history; an antique ring with beautiful high quality stones. We had been searching online and in stores and we found the best selection to fit our needs and desires on your website. Every ring offered in those big named franchised jewelry stores looked exactly the same as one another. Review by Richard & Susan (Posted on 2/22/2012)
I wanted to send a belated though enthusiastic thank you for all your assistance in finding the perfect engagement ring for my wife-to-be. I had a seemingly endless litany of questions and what turned out to be unfounded concerns, and you were generous with your time addressing all of my queries. You were also right when you noted that photos simply didn't do the ring justice – a sentiment my fiancee and all those who have seen the ring echo! The engagement ring is absolutely beautiful! Thanks again!
Ivan Review by Ivan (Posted on 7/9/2013)
- I have been beyond impressed with the wonderful buying experiences I've had with Gesner Estate Jewelry! When I recently purchased a ring from them, I was disappointed to find that the gorgeous ring just looked too big on my small hand. They were wonderful about the return and went above and beyond to help me find a 1 carat art deco that would look more appropriate. I am beyond thrilled with the beautiful ring they ended up helping me find. It is PERFECT. I can't stop staring at it! They promptly refunded the difference between the two rings and had the new one on my finger in two days. I also recently had another ring I purchased from them re-sized. Not only do you get their wonderful customer service, you also get free ring sizing as long as you own the ring! For all of these reasons, I will always shop at Gesner first when in the market for a new piece. Thank you! Review by Michelle P. (Posted on 1/16/2014)
- I am overwhelmed with my bracelet. I have had so many compliments! My shopping experience at Gesner's was exceptional! Review by Mary R. (Posted on 2/22/2012)
- What a phenomenal experience! Great service, amazing options... My ring & band were sized right away... & I couldn't be happier! The ring is gorgeous, one of a kind! I am the luckiest girl in the world... Thank you Gesner! Review by Jessica S. (Posted on 2/22/2012)
- I knew as soon as I got the ring it was perfect. I couldn't wait and proposed the same day. She said yes and loves the ring. She says it is perfect and exactly what she wanted. Thank you so much! We love it! Review by Nicholas M. (Posted on 2/22/2012)
- Thank you for helping make my dreams come true! The ring is absolutely beautiful! It is more than I ever dreamed of or could ask for. I have never been so happy and I am so glad you had a part in making me so happy. I can't wait to come in and look at bands! Thank you again! Review by Rachael D. (Posted on 2/22/2012)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
I have to say, the pictures on your website did not do the ring justice. It
was far more beautiful than I expected! Review by Dan D. (Posted on 2/22/2012)
- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)