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Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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Reviews
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
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Dear Sherrie,
I wanted to reach out to say Thank You for all your help!
Sam proposed a week ago yesterday in Central Park, New York City and we could not be happier. The ring is absolutely stunning and beyond anything I could have hoped for. I can't believe how much he went through to find it! But I am so glad he found it with you, Thank you for taking such good care of us, with all the questions and fittings and shippings, and for being so prompt about sending it back after sizing! Sam went to the post office yesterday to pick it up and now it's back on my finger, a perfect fit.
I'm not sure if Sam told you, but we went to college in St Petersburg, FL and we would frequently drive up to Westshore Plaza in Tampa for a nice day of shopping. I really like that the ring connects to us in that way, we have been together for over 9 years now and we spent a large amount of that time in Florida, I'm so glad that we have a piece that symbolizes our time there and our devotion to one another.
It means a lot to have such great support during this time of excitement and change, thank you.
Very best,
Gabrielle Kan (& Samuel Murphy) Review by Gabrielle K. (Posted on 3/28/2013) - Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)
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I ordered a beautiful diamond and yellow gold ring from Gesner’s online. I just got the ring today and it even looks more beautiful in person! It shipped very quickly across the country to me! It was packaged very securely and I was able to track its progress to me through emails from Fedex. I’m extremely happy I bought the ring and the extreme care and security Gesner’s went to to have it arrive quickly and safely to me!
Thank so much Gesner’s!
Shaun in Utah Review by Shaun (Posted on 2/20/2018) - This ring is beautifully made. If I lived closer, I would certainly come and thank you in person. Please extend my deepest gratitude to everyone who made this possible for me. Review by Tej P. (Posted on 10/28/2015)
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Erik,
I wanted to send a belated though enthusiastic thank you for all your assistance in finding the perfect engagement ring for my wife-to-be. I had a seemingly endless litany of questions and what turned out to be unfounded concerns, and you were generous with your time addressing all of my queries. You were also right when you noted that photos simply didn't do the ring justice – a sentiment my fiancee and all those who have seen the ring echo! The engagement ring is absolutely beautiful! Thanks again!
Best,
Ivan Review by Ivan (Posted on 7/9/2013) - I got an estate ring for my wife for Valentines Day. She was thrilled! It is beautiful. The packaging was discreet. She had no idea what it was. It came with appraisal papers too. Review by Doug I (Posted on 2/19/2018)
- Gesner was great! I was nervous to buy an engagement ring online, but it got here and not only was it prettier than the pictures, it checked out to be exactly what Gesner said it was. Thanks guys! Review by Brandy G. (Posted on 2/22/2012)
- My wife absolutely loves her ring! Review by Luke W. (Posted on 2/22/2012)
- THANK YOU for the BEAUTIFUL RING !!! Review by Babs (Posted on 4/17/2012)
