Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- I have been beyond impressed with the wonderful buying experiences I've had with Gesner Estate Jewelry! When I recently purchased a ring from them, I was disappointed to find that the gorgeous ring just looked too big on my small hand. They were wonderful about the return and went above and beyond to help me find a 1 carat art deco that would look more appropriate. I am beyond thrilled with the beautiful ring they ended up helping me find. It is PERFECT. I can't stop staring at it! They promptly refunded the difference between the two rings and had the new one on my finger in two days. I also recently had another ring I purchased from them re-sized. Not only do you get their wonderful customer service, you also get free ring sizing as long as you own the ring! For all of these reasons, I will always shop at Gesner first when in the market for a new piece. Thank you! Review by Michelle P. (Posted on 1/16/2014)
- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
I received the ring safe and sound. It was a pleasure dealing with you and I would definitely purchase from you again.
Thanks and have a good one.
Review by Mike N. (Posted on 4/4/2012)
- Elaine, Ken, and Shanel were a superb help to me...in helping make such beautiful gifts for my fiance, mother and mother-in-law! I thank you very much and look forward to seeing you again. Review by George S. (Posted on 2/22/2012)
- I knew as soon as I got the ring it was perfect. I couldn't wait and proposed the same day. She said yes and loves the ring. She says it is perfect and exactly what she wanted. Thank you so much! We love it! Review by Nicholas M. (Posted on 2/22/2012)
- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)
- Gesner was great! I was nervous to buy an engagement ring online, but it got here and not only was it prettier than the pictures, it checked out to be exactly what Gesner said it was. Thanks guys! Review by Brandy G. (Posted on 2/22/2012)
- I received the ring, and it fits perfectly. Thank you so much for your excellent service! Review by Millicent W. (Posted on 5/2/2014)
- This was the first time I ever bought anything from Gesner. The ring exceeded my expectations. I never thought about buying estate jewelry, now that's all I'm going to buy, you just can't beat the value, needless to say I'm a very satisfied customer. Review by Cary & Deb (Posted on 2/22/2012)