Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)
- Thank you so much for being flexible with payment options, and for your great service during the process. I'm so happy we stumbled across you guys online, and will be constantly recommending you to friends and family going forward; for the rest of our lives, really, because everyone will want to know where we found this beautiful ring. We were first amazed at your great selection, warranty, and great 'extras' (lifetime sizing, etc), but were absolutely sold after the prompt and personal attention we received after making an offer on the ring. We both work in service and don't have much disposable income, but knowing and working in the industry gives us a deep appreciation for people and companies who take the extra time and care to make something like this work. Thank you again for curating a selection of such special products, and for taking such good care of us strangers from Michigan, we couldn't be happier to have found this ring. Review by Pete & Taylor (Posted on 5/1/2014)
- I received the ring, and it fits perfectly. Thank you so much for your excellent service! Review by Millicent W. (Posted on 5/2/2014)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
- Frank & Shanel, I received my ring last week and it is absolutely GORGEOUS. I love it. It is STUNNING. Thank you very much! Review by Lisa P. (Posted on 7/8/2014)
- I want to thank you all so much for fixing my art deco engagement ring. Boris (hopefully I spelled your name right) Is a miracle worker. It means so much to me that you were able without hesitation to bring it back to life! I had been told by SO many other jewelers that it could not be fixed but Gesner not only fixed it but made it look better than I ever imagined it would! I am so grateful to have found Gesner. Thank you immensely. It means the world to me. Review by December J. (Posted on 6/26/2012)
- My ring is stunning. Simply perfect! We had been searching for such a long time for my engagement ring when we found the Gesner website. We were a bit nervous buying something so expensive off the Net, but Gesner makes the experience smooth and from the minute I first phoned them I felt complete confidence. The photos and the ability to zoom in close is a wonderful feature they offer on their site, but my ring in person was just beyond anything I could imagine. All I can say is that I am thrilled to have found Gesner and they will be my first and more than likely only stop when buying jewelry! Review by Brandi H. (Posted on 1/11/2013)
- My fiancé bought my engagement ring from Gesner's and we were very satisfied with the quality and communication provided. I decided to order my wedding band from Gesner's too and am just as happy with it. Thank you! Review by Kimberly B. (Posted on 5/12/2013)
- I went in to Gesner's store in hopes of finding an antique engagement ring to give to my girlfriend. I could not be happier with my experience. I found the perfect ring and the Gesners found a life long customer. Review by Ryan Shuhart (Posted on 2/21/2012)
- Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)