Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
- Thank you for helping us pick out the perfect wedding bands! Review by Griffin Z. (Posted on 2/22/2012)
- Thank you for helping make my dreams come true! The ring is absolutely beautiful! It is more than I ever dreamed of or could ask for. I have never been so happy and I am so glad you had a part in making me so happy. I can't wait to come in and look at bands! Thank you again! Review by Rachael D. (Posted on 2/22/2012)
- Thank you Frank and Shanel for my incredibly beautiful art deco wedding band. I can't thank you enough for your helpfulness and kindness. The ring itself is stunning - and what an amazing job you've done with re-sizing it. No-one can spot the new join! Thank you also for sending it all the way to Australia, and for your continuous contact when I was deciding on a ring. The best online shopping experience I have had BY FAR. Many, many thanks to you lovely people. Review by Nikki G. (Posted on 2/22/2012)
I wanted to let everyone know that I received the ring, had it appraised, and am very excited to be giving it to my sweetheart over the Christmas holiday! It is truly a beautiful piece and I'm fortunate to have been able to work with all the folks at Gesner to make the purchase happen. Thank you all for your continued help, support, and consideration. I'll be sure to report on the proposal as well!
David S. Review by David S. (Posted on 11/1/2012)
- Received yesterday. Lovely. Packed so very well. Wonderful transaction. Thank you. Review by Hilary K. (Posted on 9/19/2013)
- I recently visited Gesner in the hopes of finding the perfect setting for the diamonds I've collected from family pieces of jewelry. Sean assisted me in finding the perfect setting and the folks at Gesner created a beautiful ring for me. I love what Gesner's fabulous staff had hand-made for me, and I will visit again in the near future to plan my next piece of jewelry. Thank you to everyone at Gesner for a wonderful experience! Review by Lisa C. (Posted on 2/22/2012)
- This ring is beautifully made. If I lived closer, I would certainly come and thank you in person. Please extend my deepest gratitude to everyone who made this possible for me. Review by Tej P. (Posted on 10/28/2015)
I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012)
- We had looked for months for a very special ring. When I saw the photo of the ring, I knew it was the one! When we called for information about the ring, it was an excellent experience. They provided us with a great deal of information in a very friendly, helpful way. When we received the ring, it was exactly as described, EXCEPT, it was even more beautiful than I imagined that it would be. We would definitely purchase from them again. Highly recommended, very trustworthy. Review by L A (Posted on 9/22/2013)