Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- Received yesterday. Lovely. Packed so very well. Wonderful transaction. Thank you. Review by Hilary K. (Posted on 9/19/2013)
- I love your selection - best I've seen both online and in stores. Great work on collecting such attractive and unique pieces. Review by Susan F. (Posted on 2/22/2012)
- Frank & Shanel, I received my ring last week and it is absolutely GORGEOUS. I love it. It is STUNNING. Thank you very much! Review by Lisa P. (Posted on 7/8/2014)
- The sales staff was extremely helpful in helping me purchase the ideal diamond engagement ring. My soon to be wife is elated! Review by Anthony Z. (Posted on 2/22/2012)
- My wife absolutely loves her ring! Review by Luke W. (Posted on 2/22/2012)
- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
- I found an amazing engagement ring & wedding band with the help of Sherrie. We loved working with her and Frank as well. Every time we would go into the store, everyone was so helpful and cheerful which made the experience so great. We will highly recommend your store to everyone! I am a very satisfied and happy customer. Review by Kennan L. (Posted on 2/22/2012)
- Thank you for helping us pick out the perfect wedding bands! Review by Griffin Z. (Posted on 2/22/2012)
- Thank you so much for being flexible with payment options, and for your great service during the process. I'm so happy we stumbled across you guys online, and will be constantly recommending you to friends and family going forward; for the rest of our lives, really, because everyone will want to know where we found this beautiful ring. We were first amazed at your great selection, warranty, and great 'extras' (lifetime sizing, etc), but were absolutely sold after the prompt and personal attention we received after making an offer on the ring. We both work in service and don't have much disposable income, but knowing and working in the industry gives us a deep appreciation for people and companies who take the extra time and care to make something like this work. Thank you again for curating a selection of such special products, and for taking such good care of us strangers from Michigan, we couldn't be happier to have found this ring. Review by Pete & Taylor (Posted on 5/1/2014)