Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
I wanted to send a belated though enthusiastic thank you for all your assistance in finding the perfect engagement ring for my wife-to-be. I had a seemingly endless litany of questions and what turned out to be unfounded concerns, and you were generous with your time addressing all of my queries. You were also right when you noted that photos simply didn't do the ring justice – a sentiment my fiancee and all those who have seen the ring echo! The engagement ring is absolutely beautiful! Thanks again!
Ivan Review by Ivan (Posted on 7/9/2013)
Having purchased a beautiful Art Deco diamond ring from Australia I could not be happier, the ring is as described, came with a valuation certificate and is stunning. The communication during the purchase was amazing. Recommended to all.
MD Review by Marita (Posted on 10/3/2013)
- Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)
- We received the ring today, and it was even more beautiful than it appeared on the site. The fit is perfect, and we are very pleased with the ring and the transaction. We wanted you to know how much we appreciate the care you took to ensure its safe and fast delivery. We'll do business again one day. Review by Dave M. (Posted on 6/11/2013)
- I came across the Gesner website looking for antique engagement rings. Their online photos show the beautiful detail of the rings that are in-store. The ring that I purchased was exactly how it looked online. The staff was friendly and helpful. The jeweler did an amazing job sizing the ring. Thank you for the wonderful experience! Review by Amy M. (Posted on 2/22/2012)
- I have been beyond impressed with the wonderful buying experiences I've had with Gesner Estate Jewelry! When I recently purchased a ring from them, I was disappointed to find that the gorgeous ring just looked too big on my small hand. They were wonderful about the return and went above and beyond to help me find a 1 carat art deco that would look more appropriate. I am beyond thrilled with the beautiful ring they ended up helping me find. It is PERFECT. I can't stop staring at it! They promptly refunded the difference between the two rings and had the new one on my finger in two days. I also recently had another ring I purchased from them re-sized. Not only do you get their wonderful customer service, you also get free ring sizing as long as you own the ring! For all of these reasons, I will always shop at Gesner first when in the market for a new piece. Thank you! Review by Michelle P. (Posted on 1/16/2014)
- I received the ring, and it fits perfectly. Thank you so much for your excellent service! Review by Millicent W. (Posted on 5/2/2014)
- I picked up my ring this morning from customs in Australia "How beautiful " I had it booked in at a gemologist just for peace of mind that same day and well let me tell you it's worth a lot more here than in the US. You have no idea how happy I am. Thank you for your wonderful service and thank you for my AMAZING 1930s diamond ring x Review by Jude (Posted on 9/24/2013)
- I love your selection - best I've seen both online and in stores. Great work on collecting such attractive and unique pieces. Review by Susan F. (Posted on 2/22/2012)