Customer Reviews

You are the most important part of our business. We recognize this and always strive to provide professional, knowledgable, friendly service before and after your purchase. Whether you are looking for the perfect gift or selecting a piece that will become a family heirloom, we want your experience to be enjoyable and informative. How may we serve you?


Here are some of the things our clients are saying about us. We would love you hear from you, too!

"My wife absolutely loves her ring!"
Luke W.
"Great customer service! The staff is so friendly and knowledgeable!"
Mary S.
"Extremely happy with my purchase! I will shop with you all again in the future!"
Sheila K.
"We buy all our jewelry from Gesner's. The most knowledgeable staff, the most reasonable prices, and the most fantastic pieces!"
Mara S.
"I recently visited Gesner in the hopes of finding the perfect setting for the diamonds I've collected from family pieces of jewelry. Sean assisted me in finding the perfect setting and the folks at Gesner created a beautiful ring for me. I love what Gesner's fabulous staff had hand-made for me, and I will visit again in the near future to plan my next piece of jewelry. Thank you to everyone at Gesner for a wonderful experience!"
Lisa C.
"I have to say, the pictures on your website did not do the ring justice.  It
was far more beautiful than I expected!"
Dan D.
"I knew as soon as I got the ring it was perfect. I couldn't wait and proposed the same day. She said yes and loves the ring. She says it is perfect and exactly what she wanted. Thank you so much! We love it!"
Nicholas M.
"Thank you for helping make my dreams come true! The ring is absolutely beautiful! It is more than I ever dreamed of or could ask for. I have never been so happy and I am so glad you had a part in making me so happy. I can't wait to come in and look at bands! Thank you again!"
Rachael D.
"Elaine, Ken, and Shanel were a superb help to me...in helping make such beautiful gifts for my fiance, mother and mother-in-law! I thank you very much and look forward to seeing you again."
George S.
"I love your selection - best I've seen both online and in stores. Great work on collecting such attractive and unique pieces."
Susan F.
"We are beyond happy with our purchase. The set is even more beautiful in person and is exactly what we were hoping to have for our engagement ring: something unique and something with history; an antique ring with beautiful high quality stones. We had been searching online and in stores and we found the best selection to fit our needs and desires on your website. Every ring offered in those big named franchised jewelry stores looked exactly the same as one another. When we found the selection on your site we were thrilled to see so many rings that were quite attractive to us. We will certainly be back on your website to see what you have the next time we want to make a special ring purchase."
Richard & Susan
"Thank you for the wonderful service and quick delivery.  The ring was even more beautiful than I imagined and I wouldn't hesitate to return in the future."
Andrew F.
"Customer service is excellent.  Staff is extremely friendly.  Great people to do business with."
Abraham S.
"The sales staff was extremely helpful in helping me purchase the ideal diamond engagement ring. My soon to be wife is elated! "
Anthony Z.
"I am overwhelmed with my bracelet. I have had so many compliments! My shopping experience at Gesner's was exceptional! "
Mary R.
"I came across the Gesner website looking for antique engagement rings. Their online photos show the beautiful detail of the rings that are in-store. The ring that I purchased was exactly how it looked online. The staff was friendly and helpful. The jeweler did an amazing job sizing the ring. Thank you for the wonderful experience!"
Amy M.
"I cannot describe how happy I am with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. I could not be happier."
Amy S.
"Thank you for helping us pick out the perfect wedding bands!"
Griffin Z.
"Gesner was great! I was nervous to buy an engagement ring online, but it got here and not only was it prettier than the pictures, it checked out to be exactly what Gesner said it was. Thanks guys!"
Brandy G.
"This was the first time I ever bought anything from Gesner. The ring exceeded my expectations. I never thought about buying estate jewelry, now that's all I'm going to buy, you just can't beat the value, needless to say I'm a very satisfied customer."
Cary & Deb
"Thank you Frank and Shanel for my incredibly beautiful art deco wedding band. I can't thank you enough for your helpfulness and kindness. The ring itself is stunning - and what an amazing job you've done with re-sizing it. No-one can spot the new join! Thank you also for sending it all the way to Australia, and for your continuous contact when I was deciding on a ring. The best online shopping experience I have had BY FAR. Many, many thanks to you lovely people. "
Nikki G.
"I found the perfect diamond ring for my wife at Gesners. We were celebrating our 10th Anniversary. I knew she would love a larger diamond and I went to the Largo store first and had an informative lesson on buying diamonds from Elaine. I then found the diamond ring in the Tampa store with the help of a great staff, especially Matthew. It was a pleasure shopping at both stores.  "
Andrew T.
"I found a beautiful antique bangle at the Gesner store in Tampa. The staff was extremely knowledgeable and helpful with the experience, as I had been looking for quite some time. I started my shopping quest with looking on the Gesner website first before going into the store, which did save alot of time. "
Rebecca S.
"I highly recommend GESNER'S jewelry for any type of stones or watches. I recently traded in my Rolex towards another Rolex, and felt honestly that I got a great deal. Thank You, Frank for being the professional you are!"
Chris B.
"I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you!"
Randy F.
"The ring arrived today and it is just stunning in person. My partner just loves it and she is absolutely delighted. Thank you for such a smooth transaction and we look forward to doing future business with you."
Graham
"What a phenomenal experience! Great service, amazing options... My ring & band were sized right away... & I couldn't be happier! The ring is gorgeous, one of a kind! I am the luckiest girl in the world... Thank you Gesner!"
Jessica S.
"Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate."
Clint H.
"I found an amazing engagement ring & wedding band with the help of Sherrie. We loved working with her and Frank as well. Every time we would go into the store, everyone was so helpful and cheerful which made the experience so great. We will highly recommend your store to everyone! I am a very satisfied and happy customer. "
Kennan L.
"I purchased a wonderful vintage engagement ring for my fiance from Frank and his excellent staff and this past Saturday, I presented it to my bride-to-be. I can't tell you how helpful Frank and his team were in my purchase decision and the ring was perfect too. Many thanks to them and a shameless self-promotion along with more information about my experience with Gesner are at: ericandmandee.com"
Eric M.
"Three weeks ago I knew nothing about the Gesner family except that I was
about about to trade them thousands of dollars for the mere chance to
suprise my future wife with a quality and one of a kind engagement ring.  I
found myself - from the other side of the continent - reading all of these
wonderful comments and I was still crossing my fingers with worry and
skeptical anticipation.  To my blessing and surprise, the Gesners' service
and their ring have proven to surpass all that everyone assured.  Thank you
Gesner family for delivering more than what you promised, including an
increasingly-rare peace of mind and an approachable professionalism that is
hard to find anywhere these days.  By far the most pleasant transaction I
have ever made...period.  This review is more than an endorsement, it is a
public service announcement to the next trembling bachelor trying to get the job done right when there is only one chance to do so."
Henry J.