Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)
- We had looked for months for a very special ring. When I saw the photo of the ring, I knew it was the one! When we called for information about the ring, it was an excellent experience. They provided us with a great deal of information in a very friendly, helpful way. When we received the ring, it was exactly as described, EXCEPT, it was even more beautiful than I imagined that it would be. We would definitely purchase from them again. Highly recommended, very trustworthy. Review by L A (Posted on 9/22/2013)
I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012)
- We received the ring today, and it was even more beautiful than it appeared on the site. The fit is perfect, and we are very pleased with the ring and the transaction. We wanted you to know how much we appreciate the care you took to ensure its safe and fast delivery. We'll do business again one day. Review by Dave M. (Posted on 6/11/2013)
- Thank you so much for being flexible with payment options, and for your great service during the process. I'm so happy we stumbled across you guys online, and will be constantly recommending you to friends and family going forward; for the rest of our lives, really, because everyone will want to know where we found this beautiful ring. We were first amazed at your great selection, warranty, and great 'extras' (lifetime sizing, etc), but were absolutely sold after the prompt and personal attention we received after making an offer on the ring. We both work in service and don't have much disposable income, but knowing and working in the industry gives us a deep appreciation for people and companies who take the extra time and care to make something like this work. Thank you again for curating a selection of such special products, and for taking such good care of us strangers from Michigan, we couldn't be happier to have found this ring. Review by Pete & Taylor (Posted on 5/1/2014)
- This was the first time I ever bought anything from Gesner. The ring exceeded my expectations. I never thought about buying estate jewelry, now that's all I'm going to buy, you just can't beat the value, needless to say I'm a very satisfied customer. Review by Cary & Deb (Posted on 2/22/2012)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
Two years ago, when my husband returned from Iraq, he offered to buy me a wedding ring to go with the engagement ring I already had. I looked into it and found out getting a custom made band for the ring I already had would cost as much as the higher carat weight engagement ring I had. It was never that comfortable anyway, so I started looking at vintage rings with comfortable bands. We found the perfect Art Deco era ring at Gesner for a very reasonable price.
It is comfortable and the old European cut diamond in the center is amazingly beautiful. I was impressed by the wide selection of vintage jewelry Gesner had to offer as well as pleased with the polite salestaff. I would highly recommend this store to anyone seeking vintage jewelry and a pleasant purchasing experience. Review by Amy B (Posted on 8/25/2013)
- Our experience with Gesner Estate Jewelry was just wonderful. Thank you so much for your exceptional customer service, your patience with our million questions, and the quality of the ring you sold us. We love it, it has far exceeded expectations, and it will be a ring we enjoy for years and years to come. I would recommend buying from here any day! Review by Stephanie Rubesh (Posted on 12/16/2013)