Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
- My ring is stunning. Simply perfect! We had been searching for such a long time for my engagement ring when we found the Gesner website. We were a bit nervous buying something so expensive off the Net, but Gesner makes the experience smooth and from the minute I first phoned them I felt complete confidence. The photos and the ability to zoom in close is a wonderful feature they offer on their site, but my ring in person was just beyond anything I could imagine. All I can say is that I am thrilled to have found Gesner and they will be my first and more than likely only stop when buying jewelry! Review by Brandi H. (Posted on 1/11/2013)
- Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)
- This was the first time I ever bought anything from Gesner. The ring exceeded my expectations. I never thought about buying estate jewelry, now that's all I'm going to buy, you just can't beat the value, needless to say I'm a very satisfied customer. Review by Cary & Deb (Posted on 2/22/2012)
- My wife absolutely loves her ring! Review by Luke W. (Posted on 2/22/2012)
- I couldn't be any happier with the truly amazing service (and perfect antique engagement ring)! Erik and Frank have been so wonderful, answering my after hours frantic e-mails and taking care of everything, even paying for my return shipping, when I needed my ring re-sized. They have made buying jewelry on-line as easy as possible. They have absolutely gone above and beyond do make me a VERY happy customer! Do NOT hesitate to buy here...you will NOT be disappointed! A++ Review by Kara C. (Posted on 5/7/2012)
- We received the ring today, and it was even more beautiful than it appeared on the site. The fit is perfect, and we are very pleased with the ring and the transaction. We wanted you to know how much we appreciate the care you took to ensure its safe and fast delivery. We'll do business again one day. Review by Dave M. (Posted on 6/11/2013)
I wanted to let everyone know that I received the ring, had it appraised, and am very excited to be giving it to my sweetheart over the Christmas holiday! It is truly a beautiful piece and I'm fortunate to have been able to work with all the folks at Gesner to make the purchase happen. Thank you all for your continued help, support, and consideration. I'll be sure to report on the proposal as well!
David S. Review by David S. (Posted on 11/1/2012)
Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
- Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate. Review by Clint H. (Posted on 2/22/2012)