Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- I came across the Gesner website looking for antique engagement rings. Their online photos show the beautiful detail of the rings that are in-store. The ring that I purchased was exactly how it looked online. The staff was friendly and helpful. The jeweler did an amazing job sizing the ring. Thank you for the wonderful experience! Review by Amy M. (Posted on 2/22/2012)
- Thank you for the wonderful service and quick delivery. The ring was even more beautiful than I imagined and I wouldn't hesitate to return in the future. Review by Andrew F. (Posted on 2/22/2012)
- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
- Elaine, Ken, and Shanel were a superb help to me...in helping make such beautiful gifts for my fiance, mother and mother-in-law! I thank you very much and look forward to seeing you again. Review by George S. (Posted on 2/22/2012)
- Extremely happy with my purchase! I will shop with you all again in the future! Review by Sheila K. (Posted on 2/22/2012)
- Thank you Frank and Shanel for my incredibly beautiful art deco wedding band. I can't thank you enough for your helpfulness and kindness. The ring itself is stunning - and what an amazing job you've done with re-sizing it. No-one can spot the new join! Thank you also for sending it all the way to Australia, and for your continuous contact when I was deciding on a ring. The best online shopping experience I have had BY FAR. Many, many thanks to you lovely people. Review by Nikki G. (Posted on 2/22/2012)
- What a phenomenal experience! Great service, amazing options... My ring & band were sized right away... & I couldn't be happier! The ring is gorgeous, one of a kind! I am the luckiest girl in the world... Thank you Gesner! Review by Jessica S. (Posted on 2/22/2012)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
- We had looked for months for a very special ring. When I saw the photo of the ring, I knew it was the one! When we called for information about the ring, it was an excellent experience. They provided us with a great deal of information in a very friendly, helpful way. When we received the ring, it was exactly as described, EXCEPT, it was even more beautiful than I imagined that it would be. We would definitely purchase from them again. Highly recommended, very trustworthy. Review by L A (Posted on 9/22/2013)