Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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I wanted to send a belated though enthusiastic thank you for all your assistance in finding the perfect engagement ring for my wife-to-be. I had a seemingly endless litany of questions and what turned out to be unfounded concerns, and you were generous with your time addressing all of my queries. You were also right when you noted that photos simply didn't do the ring justice – a sentiment my fiancee and all those who have seen the ring echo! The engagement ring is absolutely beautiful! Thanks again!
Ivan Review by Ivan (Posted on 7/9/2013)
- I bought an antique wedding band from Gesner online, and I could not be happier with the experience. Price was great, customer service was top notch, communication excellent, and shipping very fast! I would encourage anyone to buy with confidence from Gesner. I know I will again in the future. Review by Daniel (Posted on 7/26/2013)
- I love your selection - best I've seen both online and in stores. Great work on collecting such attractive and unique pieces. Review by Susan F. (Posted on 2/22/2012)
- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)
Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
- Gesner was great! I was nervous to buy an engagement ring online, but it got here and not only was it prettier than the pictures, it checked out to be exactly what Gesner said it was. Thanks guys! Review by Brandy G. (Posted on 2/22/2012)
- Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- Extremely happy with my purchase! I will shop with you all again in the future! Review by Sheila K. (Posted on 2/22/2012)
- I found an amazing engagement ring & wedding band with the help of Sherrie. We loved working with her and Frank as well. Every time we would go into the store, everyone was so helpful and cheerful which made the experience so great. We will highly recommend your store to everyone! I am a very satisfied and happy customer. Review by Kennan L. (Posted on 2/22/2012)