Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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I wanted to reach out to say Thank You for all your help!
Sam proposed a week ago yesterday in Central Park, New York City and we could not be happier. The ring is absolutely stunning and beyond anything I could have hoped for. I can't believe how much he went through to find it! But I am so glad he found it with you, Thank you for taking such good care of us, with all the questions and fittings and shippings, and for being so prompt about sending it back after sizing! Sam went to the post office yesterday to pick it up and now it's back on my finger, a perfect fit.
I'm not sure if Sam told you, but we went to college in St Petersburg, FL and we would frequently drive up to Westshore Plaza in Tampa for a nice day of shopping. I really like that the ring connects to us in that way, we have been together for over 9 years now and we spent a large amount of that time in Florida, I'm so glad that we have a piece that symbolizes our time there and our devotion to one another.
It means a lot to have such great support during this time of excitement and change, thank you.
Gabrielle Kan (& Samuel Murphy) Review by Gabrielle K. (Posted on 3/28/2013)
I wanted to let everyone know that I received the ring, had it appraised, and am very excited to be giving it to my sweetheart over the Christmas holiday! It is truly a beautiful piece and I'm fortunate to have been able to work with all the folks at Gesner to make the purchase happen. Thank you all for your continued help, support, and consideration. I'll be sure to report on the proposal as well!
David S. Review by David S. (Posted on 11/1/2012)
- I bought an antique wedding band from Gesner online, and I could not be happier with the experience. Price was great, customer service was top notch, communication excellent, and shipping very fast! I would encourage anyone to buy with confidence from Gesner. I know I will again in the future. Review by Daniel (Posted on 7/26/2013)
- Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)
- “I purchased a wonderful vintage engagement ring for my fiancé from Frank and his excellent staff and this past Saturday, I presented it to my bride-to-be. I can't tell you how helpful Frank and his team were in my purchase decision and the ring was perfect too. Many thanks to them and a shameless self-promotion along with more information about my experience with Gesner are at: http://bluecanoe.net/ericandmandee/ Review by Eric M. (Posted on 4/25/2012)
- I knew as soon as I got the ring it was perfect. I couldn't wait and proposed the same day. She said yes and loves the ring. She says it is perfect and exactly what she wanted. Thank you so much! We love it! Review by Nicholas M. (Posted on 2/22/2012)
- My ring is stunning. Simply perfect! We had been searching for such a long time for my engagement ring when we found the Gesner website. We were a bit nervous buying something so expensive off the Net, but Gesner makes the experience smooth and from the minute I first phoned them I felt complete confidence. The photos and the ability to zoom in close is a wonderful feature they offer on their site, but my ring in person was just beyond anything I could imagine. All I can say is that I am thrilled to have found Gesner and they will be my first and more than likely only stop when buying jewelry! Review by Brandi H. (Posted on 1/11/2013)
- Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)
- Thank you Frank and Shanel for my incredibly beautiful art deco wedding band. I can't thank you enough for your helpfulness and kindness. The ring itself is stunning - and what an amazing job you've done with re-sizing it. No-one can spot the new join! Thank you also for sending it all the way to Australia, and for your continuous contact when I was deciding on a ring. The best online shopping experience I have had BY FAR. Many, many thanks to you lovely people. Review by Nikki G. (Posted on 2/22/2012)
- Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate. Review by Clint H. (Posted on 2/22/2012)