Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
- My boyfriend and I had been searching for a long time for an antique engagement ring but were unable to find anything that quite fit the bill. We live in Michigan and just happened to stumble upon the Gesner website. After a simple search, we found two rings that we absolutely loved. We were nervous about ordering something without seeing it but after working with Erik via email, he helped us decide between the two and put our minds at ease. The ring arrived today and it is even more beautiful that we had thought. We could not be happier! Review by Jacqueline (Posted on 7/11/2013)
- I bought an antique wedding band from Gesner online, and I could not be happier with the experience. Price was great, customer service was top notch, communication excellent, and shipping very fast! I would encourage anyone to buy with confidence from Gesner. I know I will again in the future. Review by Daniel (Posted on 7/26/2013)
- I want to thank you all so much for fixing my art deco engagement ring. Boris (hopefully I spelled your name right) Is a miracle worker. It means so much to me that you were able without hesitation to bring it back to life! I had been told by SO many other jewelers that it could not be fixed but Gesner not only fixed it but made it look better than I ever imagined it would! I am so grateful to have found Gesner. Thank you immensely. It means the world to me. Review by December J. (Posted on 6/26/2012)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012)
- The ring arrived today and it is just stunning in person. My partner just loves it and she is absolutely delighted. Thank you for such a smooth transaction and we look forward to doing future business with you. Review by Graham (Posted on 2/22/2012)
- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
- My friend and I went in to look at engagement rings to show our boyfriends what we wanted. Valarie was very patient with us and I found a ring I was in love with. She was very helpful with my now fiance and I could not be happier. I can't wait to go in to shop for my wedding band! Review by Tara (Posted on 6/4/2012)