Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012)
- Our experience with Gesner Estate Jewelry was just wonderful. Thank you so much for your exceptional customer service, your patience with our million questions, and the quality of the ring you sold us. We love it, it has far exceeded expectations, and it will be a ring we enjoy for years and years to come. I would recommend buying from here any day! Review by Stephanie Rubesh (Posted on 12/16/2013)
- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
- We received the ring today, and it was even more beautiful than it appeared on the site. The fit is perfect, and we are very pleased with the ring and the transaction. We wanted you to know how much we appreciate the care you took to ensure its safe and fast delivery. We'll do business again one day. Review by Dave M. (Posted on 6/11/2013)
- Thank you so much for being flexible with payment options, and for your great service during the process. I'm so happy we stumbled across you guys online, and will be constantly recommending you to friends and family going forward; for the rest of our lives, really, because everyone will want to know where we found this beautiful ring. We were first amazed at your great selection, warranty, and great 'extras' (lifetime sizing, etc), but were absolutely sold after the prompt and personal attention we received after making an offer on the ring. We both work in service and don't have much disposable income, but knowing and working in the industry gives us a deep appreciation for people and companies who take the extra time and care to make something like this work. Thank you again for curating a selection of such special products, and for taking such good care of us strangers from Michigan, we couldn't be happier to have found this ring. Review by Pete & Taylor (Posted on 5/1/2014)
- We buy all our jewelry from Gesner's. The most knowledgeable staff, the most reasonable prices, and the most fantastic pieces! Review by Mara S. (Posted on 2/22/2012)
- I purchased a beautiful Art Deco emerald engagement ring from Gesner in September 2013. I could not have been more delighted with the outstanding customer service provided. Communication and delivery was super fast. The ring was exactly as described. They are an extremely honest and trustworthy company. I recommend Gesner Jewelers wholeheartedly and without reservation. Review by Tim Hall (Posted on 11/26/2013)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
- For my 10th Anniversary my husband said I could get a antique wedding ring like I had always wanted. I spent months searching online for the perfect one. I viewed many rings on the Gesner website but I was very nervous about buying an antique ring online. However, the staff at Gesner was very helpful, friendly and professional. The response from the company was always prompt either by email or phone. I was so pleased with the high level of customer service! Then I received the ring and it was more beautiful than what it looked like in the pictures. I am so pleased with my ring and look forward to wearing it for many years to come. I would highly recommend Gesner Estate Jewelry!!! If you are nervous about buying online just call them, the staff is amazing! I also want to personally thank Erik who was very knowledgeable and helpful through the whole process with me. Furthermore with his professionalism is what made me choose Gesner! Review by Valerie P. (Posted on 8/15/2012)
- I picked up my ring this morning from customs in Australia "How beautiful " I had it booked in at a gemologist just for peace of mind that same day and well let me tell you it's worth a lot more here than in the US. You have no idea how happy I am. Thank you for your wonderful service and thank you for my AMAZING 1930s diamond ring x Review by Jude (Posted on 9/24/2013)