Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- For my 10th Anniversary my husband said I could get a antique wedding ring like I had always wanted. I spent months searching online for the perfect one. I viewed many rings on the Gesner website but I was very nervous about buying an antique ring online. However, the staff at Gesner was very helpful, friendly and professional. The response from the company was always prompt either by email or phone. I was so pleased with the high level of customer service! Then I received the ring and it was more beautiful than what it looked like in the pictures. I am so pleased with my ring and look forward to wearing it for many years to come. I would highly recommend Gesner Estate Jewelry!!! If you are nervous about buying online just call them, the staff is amazing! I also want to personally thank Erik who was very knowledgeable and helpful through the whole process with me. Furthermore with his professionalism is what made me choose Gesner! Review by Valerie P. (Posted on 8/15/2012)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
- My friend and I went in to look at engagement rings to show our boyfriends what we wanted. Valarie was very patient with us and I found a ring I was in love with. She was very helpful with my now fiance and I could not be happier. I can't wait to go in to shop for my wedding band! Review by Tara (Posted on 6/4/2012)
I wanted to send a belated though enthusiastic thank you for all your assistance in finding the perfect engagement ring for my wife-to-be. I had a seemingly endless litany of questions and what turned out to be unfounded concerns, and you were generous with your time addressing all of my queries. You were also right when you noted that photos simply didn't do the ring justice – a sentiment my fiancee and all those who have seen the ring echo! The engagement ring is absolutely beautiful! Thanks again!
Ivan Review by Ivan (Posted on 7/9/2013)
Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
- Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate. Review by Clint H. (Posted on 2/22/2012)
- I purchased a beautiful Art Deco emerald engagement ring from Gesner in September 2013. I could not have been more delighted with the outstanding customer service provided. Communication and delivery was super fast. The ring was exactly as described. They are an extremely honest and trustworthy company. I recommend Gesner Jewelers wholeheartedly and without reservation. Review by Tim Hall (Posted on 11/26/2013)
- I received the ring, and it fits perfectly. Thank you so much for your excellent service! Review by Millicent W. (Posted on 5/2/2014)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
- Thank you for the wonderful service and quick delivery. The ring was even more beautiful than I imagined and I wouldn't hesitate to return in the future. Review by Andrew F. (Posted on 2/22/2012)