Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
I have to say, the pictures on your website did not do the ring justice. It
was far more beautiful than I expected! Review by Dan D. (Posted on 2/22/2012)
- I found the perfect diamond ring for my wife at Gesners. We were celebrating our 10th Anniversary. I knew she would love a larger diamond and I went to the Largo store first and had an informative lesson on buying diamonds from Elaine. I then found the diamond ring in the Tampa store with the help of a great staff, especially Matthew. It was a pleasure shopping at both stores. Review by Andrew T. (Posted on 2/22/2012)
Just a quick note to say thank you. I received the ring yesterday and it is even better in person. My girlfriend will be one happy lady.
Quick question, if by any chance it is needed to be resized a bit, how can I go about it?
Thank you for the outstanding service provided. I am extremely pleased with the quality and the excellent service. I will sure recommend Gesner in the future.
Thank you again and have a wonderful holiday season.
All the best,
Marcos S. Review by Marcos S. (Posted on 12/20/2012)
- I couldn't be happier with my experience. Gesner provided excellent customer service and fast delivery. My engagement ring is beyond gorgeous, and the quality is superb. After they resized it at no cost, it fits perfectly. I've never seen another ring like it! Review by Jessica (Posted on 2/22/2013)
- Elaine, Ken, and Shanel were a superb help to me...in helping make such beautiful gifts for my fiance, mother and mother-in-law! I thank you very much and look forward to seeing you again. Review by George S. (Posted on 2/22/2012)
- I came across the Gesner website looking for antique engagement rings. Their online photos show the beautiful detail of the rings that are in-store. The ring that I purchased was exactly how it looked online. The staff was friendly and helpful. The jeweler did an amazing job sizing the ring. Thank you for the wonderful experience! Review by Amy M. (Posted on 2/22/2012)
- This was the first time I ever bought anything from Gesner. The ring exceeded my expectations. I never thought about buying estate jewelry, now that's all I'm going to buy, you just can't beat the value, needless to say I'm a very satisfied customer. Review by Cary & Deb (Posted on 2/22/2012)
I wanted to let everyone know that I received the ring, had it appraised, and am very excited to be giving it to my sweetheart over the Christmas holiday! It is truly a beautiful piece and I'm fortunate to have been able to work with all the folks at Gesner to make the purchase happen. Thank you all for your continued help, support, and consideration. I'll be sure to report on the proposal as well!
David S. Review by David S. (Posted on 11/1/2012)
I received the ring safe and sound. It was a pleasure dealing with you and I would definitely purchase from you again.
Thanks and have a good one.
Review by Mike N. (Posted on 4/4/2012)