Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- We received the ring today, and it was even more beautiful than it appeared on the site. The fit is perfect, and we are very pleased with the ring and the transaction. We wanted you to know how much we appreciate the care you took to ensure its safe and fast delivery. We'll do business again one day. Review by Dave M. (Posted on 6/11/2013)
- I received the ring, and it fits perfectly. Thank you so much for your excellent service! Review by Millicent W. (Posted on 5/2/2014)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
I have to say, the pictures on your website did not do the ring justice. It
was far more beautiful than I expected! Review by Dan D. (Posted on 2/22/2012)
Thank you Gesner family for delivering a rare peace of mind and an approachable professionalism that is
hard to find anywhere. The Gesners' service and their one of a kind engagement ring proved to surpass all that everyone assured. By far the most pleasant transaction I have ever made...period. This review is more than an endorsement, it is a public service announcement to the next trembling bachelor trying to get the job done right when there is only one chance to do so. Review by Henry J. (Posted on 2/22/2012)
- I bought an antique wedding band from Gesner online, and I could not be happier with the experience. Price was great, customer service was top notch, communication excellent, and shipping very fast! I would encourage anyone to buy with confidence from Gesner. I know I will again in the future. Review by Daniel (Posted on 7/26/2013)
- I was initially pretty nervous about buying a wedding band online, but I knew I wanted an estate piece and no nearby stores had anything that caught my eye. I found the ring of my dreams on Gesner's website. They were easy to work with online and over the phone, they were willing to negotiate on price, and they were able to re-size an eternity band that no other jeweler could. I just got married with my Gesner wedding band this weekend and I couldn't be happier! Thank you Erik! Review by Emily F. (Posted on 12/18/2012)
- For my 10th Anniversary my husband said I could get a antique wedding ring like I had always wanted. I spent months searching online for the perfect one. I viewed many rings on the Gesner website but I was very nervous about buying an antique ring online. However, the staff at Gesner was very helpful, friendly and professional. The response from the company was always prompt either by email or phone. I was so pleased with the high level of customer service! Then I received the ring and it was more beautiful than what it looked like in the pictures. I am so pleased with my ring and look forward to wearing it for many years to come. I would highly recommend Gesner Estate Jewelry!!! If you are nervous about buying online just call them, the staff is amazing! I also want to personally thank Erik who was very knowledgeable and helpful through the whole process with me. Furthermore with his professionalism is what made me choose Gesner! Review by Valerie P. (Posted on 8/15/2012)
- I came across the Gesner website looking for antique engagement rings. Their online photos show the beautiful detail of the rings that are in-store. The ring that I purchased was exactly how it looked online. The staff was friendly and helpful. The jeweler did an amazing job sizing the ring. Thank you for the wonderful experience! Review by Amy M. (Posted on 2/22/2012)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)