Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- thank you for share! Review by miami louis vuitton (Posted on 9/5/2014)
- Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate. Review by Clint H. (Posted on 2/22/2012)
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- Gesner was great! I was nervous to buy an engagement ring online, but it got here and not only was it prettier than the pictures, it checked out to be exactly what Gesner said it was. Thanks guys! Review by Brandy G. (Posted on 2/22/2012)
- I was initially pretty nervous about buying a wedding band online, but I knew I wanted an estate piece and no nearby stores had anything that caught my eye. I found the ring of my dreams on Gesner's website. They were easy to work with online and over the phone, they were willing to negotiate on price, and they were able to re-size an eternity band that no other jeweler could. I just got married with my Gesner wedding band this weekend and I couldn't be happier! Thank you Erik! Review by Emily F. (Posted on 12/18/2012)
- I found a beautiful antique bangle at the Gesner store in Tampa. The staff was extremely knowledgeable and helpful with the experience, as I had been looking for quite some time. I started my shopping quest with looking on the Gesner website first before going into the store, which did save alot of time. Review by Rebecca S. (Posted on 2/22/2012)
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I wanted to let everyone know that I received the ring, had it appraised, and am very excited to be giving it to my sweetheart over the Christmas holiday! It is truly a beautiful piece and I'm fortunate to have been able to work with all the folks at Gesner to make the purchase happen. Thank you all for your continued help, support, and consideration. I'll be sure to report on the proposal as well!
David S. Review by David S. (Posted on 11/1/2012)
I could not recommend Gesner highly enough! We were ordering an engagement ring to be sent to Australia and needless to say we were a bit nervous, as neither of us had ever ordered something so valuable online before. Erik was incredible and answered every little question we had immediately and reassured us every step of the way. When the ring arrived it was a perfect representation of the ring we had seen in the photos and the video and the measurements that Erik had provided were exact. It fit perfectly. I would recommend Gesner to anyone looking for an antique, one of a kind engagement ring. I am so glad we did it. The ring is EXACTLY what we wanted and I haven't stopped looking at it since I got it (3 months ago)!
Thank you so much. Review by Clare C. (Posted on 7/15/2013)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)