Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- Customer service is excellent. Staff is extremely friendly. Great people to do business with. Review by Abraham S. (Posted on 2/22/2012)
Thank you for your great customer service and beautiful ring. My local appraiser confirmed the ring's information and I couldn't be happier with my purchase. The ring is absolutely stunning and I cannot wait to give the ring to my Significant Other.
I hope we do business again!
Jon Leston Review by Jon Leston (Posted on 9/8/2015)
- I recently visited Gesner in the hopes of finding the perfect setting for the diamonds I've collected from family pieces of jewelry. Sean assisted me in finding the perfect setting and the folks at Gesner created a beautiful ring for me. I love what Gesner's fabulous staff had hand-made for me, and I will visit again in the near future to plan my next piece of jewelry. Thank you to everyone at Gesner for a wonderful experience! Review by Lisa C. (Posted on 2/22/2012)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- Gesner was great! I was nervous to buy an engagement ring online, but it got here and not only was it prettier than the pictures, it checked out to be exactly what Gesner said it was. Thanks guys! Review by Brandy G. (Posted on 2/22/2012)
- I knew as soon as I got the ring it was perfect. I couldn't wait and proposed the same day. She said yes and loves the ring. She says it is perfect and exactly what she wanted. Thank you so much! We love it! Review by Nicholas M. (Posted on 2/22/2012)
- Elaine, Ken, and Shanel were a superb help to me...in helping make such beautiful gifts for my fiance, mother and mother-in-law! I thank you very much and look forward to seeing you again. Review by George S. (Posted on 2/22/2012)
- Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)