Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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I wanted to let everyone know that I received the ring, had it appraised, and am very excited to be giving it to my sweetheart over the Christmas holiday! It is truly a beautiful piece and I'm fortunate to have been able to work with all the folks at Gesner to make the purchase happen. Thank you all for your continued help, support, and consideration. I'll be sure to report on the proposal as well!
David S. Review by David S. (Posted on 11/1/2012)
- I highly recommend GESNER'S jewelry for any type of stones or watches. I recently traded in my Rolex towards another Rolex, and felt honestly that I got a great deal. Thank You, Frank for being the professional you are! Review by Chris B. (Posted on 2/22/2012)
- For my 10th Anniversary my husband said I could get a antique wedding ring like I had always wanted. I spent months searching online for the perfect one. I viewed many rings on the Gesner website but I was very nervous about buying an antique ring online. However, the staff at Gesner was very helpful, friendly and professional. The response from the company was always prompt either by email or phone. I was so pleased with the high level of customer service! Then I received the ring and it was more beautiful than what it looked like in the pictures. I am so pleased with my ring and look forward to wearing it for many years to come. I would highly recommend Gesner Estate Jewelry!!! If you are nervous about buying online just call them, the staff is amazing! I also want to personally thank Erik who was very knowledgeable and helpful through the whole process with me. Furthermore with his professionalism is what made me choose Gesner! Review by Valerie P. (Posted on 8/15/2012)
- Extremely happy with my purchase! I will shop with you all again in the future! Review by Sheila K. (Posted on 2/22/2012)
- Thank you Frank and Shanel for my incredibly beautiful art deco wedding band. I can't thank you enough for your helpfulness and kindness. The ring itself is stunning - and what an amazing job you've done with re-sizing it. No-one can spot the new join! Thank you also for sending it all the way to Australia, and for your continuous contact when I was deciding on a ring. The best online shopping experience I have had BY FAR. Many, many thanks to you lovely people. Review by Nikki G. (Posted on 2/22/2012)
- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- My ring is stunning. Simply perfect! We had been searching for such a long time for my engagement ring when we found the Gesner website. We were a bit nervous buying something so expensive off the Net, but Gesner makes the experience smooth and from the minute I first phoned them I felt complete confidence. The photos and the ability to zoom in close is a wonderful feature they offer on their site, but my ring in person was just beyond anything I could imagine. All I can say is that I am thrilled to have found Gesner and they will be my first and more than likely only stop when buying jewelry! Review by Brandi H. (Posted on 1/11/2013)
- Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate. Review by Clint H. (Posted on 2/22/2012)
I have to say, the pictures on your website did not do the ring justice. It
was far more beautiful than I expected! Review by Dan D. (Posted on 2/22/2012)
- This was the first time I ever bought anything from Gesner. The ring exceeded my expectations. I never thought about buying estate jewelry, now that's all I'm going to buy, you just can't beat the value, needless to say I'm a very satisfied customer. Review by Cary & Deb (Posted on 2/22/2012)