Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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I wanted to reach out to say Thank You for all your help!
Sam proposed a week ago yesterday in Central Park, New York City and we could not be happier. The ring is absolutely stunning and beyond anything I could have hoped for. I can't believe how much he went through to find it! But I am so glad he found it with you, Thank you for taking such good care of us, with all the questions and fittings and shippings, and for being so prompt about sending it back after sizing! Sam went to the post office yesterday to pick it up and now it's back on my finger, a perfect fit.
I'm not sure if Sam told you, but we went to college in St Petersburg, FL and we would frequently drive up to Westshore Plaza in Tampa for a nice day of shopping. I really like that the ring connects to us in that way, we have been together for over 9 years now and we spent a large amount of that time in Florida, I'm so glad that we have a piece that symbolizes our time there and our devotion to one another.
It means a lot to have such great support during this time of excitement and change, thank you.
Gabrielle Kan (& Samuel Murphy) Review by Gabrielle K. (Posted on 3/28/2013)
- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)
- Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)
- We buy all our jewelry from Gesner's. The most knowledgeable staff, the most reasonable prices, and the most fantastic pieces! Review by Mara S. (Posted on 2/22/2012)
- The ring arrived today and it is just stunning in person. My partner just loves it and she is absolutely delighted. Thank you for such a smooth transaction and we look forward to doing future business with you. Review by Graham (Posted on 2/22/2012)
- I went in to Gesner's store in hopes of finding an antique engagement ring to give to my girlfriend. I could not be happier with my experience. I found the perfect ring and the Gesners found a life long customer. Review by Ryan Shuhart (Posted on 2/21/2012)
- I purchased a beautiful Art Deco emerald engagement ring from Gesner in September 2013. I could not have been more delighted with the outstanding customer service provided. Communication and delivery was super fast. The ring was exactly as described. They are an extremely honest and trustworthy company. I recommend Gesner Jewelers wholeheartedly and without reservation. Review by Tim Hall (Posted on 11/26/2013)
I am so happy with both my engagement ring and the professional and friendly services provided by the Gesner team. Living in San Francisco and having visited all the local jewelry stores, I was at first apprehensive to buy a ring online. Shanel and the Gesner team did everything possible to make the process both easy and exciting, and even worked with my (now fiancé) to surprise me with the perfect estate ring.
I would recommend Gesner's unique ring collection and their service to anyone. Review by Amy S. (Posted on 2/22/2012)
- I couldn't be any happier with the truly amazing service (and perfect antique engagement ring)! Erik and Frank have been so wonderful, answering my after hours frantic e-mails and taking care of everything, even paying for my return shipping, when I needed my ring re-sized. They have made buying jewelry on-line as easy as possible. They have absolutely gone above and beyond do make me a VERY happy customer! Do NOT hesitate to buy here...you will NOT be disappointed! A++ Review by Kara C. (Posted on 5/7/2012)
- We received the ring today, and it was even more beautiful than it appeared on the site. The fit is perfect, and we are very pleased with the ring and the transaction. We wanted you to know how much we appreciate the care you took to ensure its safe and fast delivery. We'll do business again one day. Review by Dave M. (Posted on 6/11/2013)