Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- Every previous comment made by customers are absolutely true. When I received the ring, it was exactly as described and the appearance was much better than pictured. The staff couldn't have been any more helpful and considerate. Review by Clint H. (Posted on 2/22/2012)
- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)
- Thank you so much for being flexible with payment options, and for your great service during the process. I'm so happy we stumbled across you guys online, and will be constantly recommending you to friends and family going forward; for the rest of our lives, really, because everyone will want to know where we found this beautiful ring. We were first amazed at your great selection, warranty, and great 'extras' (lifetime sizing, etc), but were absolutely sold after the prompt and personal attention we received after making an offer on the ring. We both work in service and don't have much disposable income, but knowing and working in the industry gives us a deep appreciation for people and companies who take the extra time and care to make something like this work. Thank you again for curating a selection of such special products, and for taking such good care of us strangers from Michigan, we couldn't be happier to have found this ring. Review by Pete & Taylor (Posted on 5/1/2014)
- The ring arrived today and it is just stunning in person. My partner just loves it and she is absolutely delighted. Thank you for such a smooth transaction and we look forward to doing future business with you. Review by Graham (Posted on 2/22/2012)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
I have to say, the pictures on your website did not do the ring justice. It
was far more beautiful than I expected! Review by Dan D. (Posted on 2/22/2012)
- Our experience with Gesner Estate Jewelry was just wonderful. Thank you so much for your exceptional customer service, your patience with our million questions, and the quality of the ring you sold us. We love it, it has far exceeded expectations, and it will be a ring we enjoy for years and years to come. I would recommend buying from here any day! Review by Stephanie Rubesh (Posted on 12/16/2013)
- I love your selection - best I've seen both online and in stores. Great work on collecting such attractive and unique pieces. Review by Susan F. (Posted on 2/22/2012)
- Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)
- I was initially pretty nervous about buying a wedding band online, but I knew I wanted an estate piece and no nearby stores had anything that caught my eye. I found the ring of my dreams on Gesner's website. They were easy to work with online and over the phone, they were willing to negotiate on price, and they were able to re-size an eternity band that no other jeweler could. I just got married with my Gesner wedding band this weekend and I couldn't be happier! Thank you Erik! Review by Emily F. (Posted on 12/18/2012)