Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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I wanted to reach out to say Thank You for all your help!
Sam proposed a week ago yesterday in Central Park, New York City and we could not be happier. The ring is absolutely stunning and beyond anything I could have hoped for. I can't believe how much he went through to find it! But I am so glad he found it with you, Thank you for taking such good care of us, with all the questions and fittings and shippings, and for being so prompt about sending it back after sizing! Sam went to the post office yesterday to pick it up and now it's back on my finger, a perfect fit.
I'm not sure if Sam told you, but we went to college in St Petersburg, FL and we would frequently drive up to Westshore Plaza in Tampa for a nice day of shopping. I really like that the ring connects to us in that way, we have been together for over 9 years now and we spent a large amount of that time in Florida, I'm so glad that we have a piece that symbolizes our time there and our devotion to one another.
It means a lot to have such great support during this time of excitement and change, thank you.
Gabrielle Kan (& Samuel Murphy) Review by Gabrielle K. (Posted on 3/28/2013)
- I received the ring, and it fits perfectly. Thank you so much for your excellent service! Review by Millicent W. (Posted on 5/2/2014)
- What a phenomenal experience! Great service, amazing options... My ring & band were sized right away... & I couldn't be happier! The ring is gorgeous, one of a kind! I am the luckiest girl in the world... Thank you Gesner! Review by Jessica S. (Posted on 2/22/2012)
- I love your selection - best I've seen both online and in stores. Great work on collecting such attractive and unique pieces. Review by Susan F. (Posted on 2/22/2012)
- Thank you for helping make my dreams come true! The ring is absolutely beautiful! It is more than I ever dreamed of or could ask for. I have never been so happy and I am so glad you had a part in making me so happy. I can't wait to come in and look at bands! Thank you again! Review by Rachael D. (Posted on 2/22/2012)
- Extremely happy with my purchase! I will shop with you all again in the future! Review by Sheila K. (Posted on 2/22/2012)
- My fiancé bought my engagement ring from Gesner's and we were very satisfied with the quality and communication provided. I decided to order my wedding band from Gesner's too and am just as happy with it. Thank you! Review by Kimberly B. (Posted on 5/12/2013)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
- I want to thank you all so much for fixing my art deco engagement ring. Boris (hopefully I spelled your name right) Is a miracle worker. It means so much to me that you were able without hesitation to bring it back to life! I had been told by SO many other jewelers that it could not be fixed but Gesner not only fixed it but made it look better than I ever imagined it would! I am so grateful to have found Gesner. Thank you immensely. It means the world to me. Review by December J. (Posted on 6/26/2012)
Having purchased a beautiful Art Deco diamond ring from Australia I could not be happier, the ring is as described, came with a valuation certificate and is stunning. The communication during the purchase was amazing. Recommended to all.
MD Review by Marita (Posted on 10/3/2013)