Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- THANK YOU for the BEAUTIFUL RING !!! Review by Babs (Posted on 4/17/2012)
Thank you Frank!
The ring is much more beautiful than the photos. It will
always be very special to me, even though my husband
didn't make it to our anniversary in a few weeks. Review by Sarah L. (Posted on 5/14/2012)
Thanks again, Frank! You and your store are a dream to work with!
Review by Leah L. (Posted on 5/29/2012)
- The sales staff was extremely helpful in helping me purchase the ideal diamond engagement ring. My soon to be wife is elated! Review by Anthony Z. (Posted on 2/22/2012)
- Thank you so much for being flexible with payment options, and for your great service during the process. I'm so happy we stumbled across you guys online, and will be constantly recommending you to friends and family going forward; for the rest of our lives, really, because everyone will want to know where we found this beautiful ring. We were first amazed at your great selection, warranty, and great 'extras' (lifetime sizing, etc), but were absolutely sold after the prompt and personal attention we received after making an offer on the ring. We both work in service and don't have much disposable income, but knowing and working in the industry gives us a deep appreciation for people and companies who take the extra time and care to make something like this work. Thank you again for curating a selection of such special products, and for taking such good care of us strangers from Michigan, we couldn't be happier to have found this ring. Review by Pete & Taylor (Posted on 5/1/2014)
- Thank you for the wonderful service and quick delivery. The ring was even more beautiful than I imagined and I wouldn't hesitate to return in the future. Review by Andrew F. (Posted on 2/22/2012)
I could not recommend Gesner highly enough! We were ordering an engagement ring to be sent to Australia and needless to say we were a bit nervous, as neither of us had ever ordered something so valuable online before. Erik was incredible and answered every little question we had immediately and reassured us every step of the way. When the ring arrived it was a perfect representation of the ring we had seen in the photos and the video and the measurements that Erik had provided were exact. It fit perfectly. I would recommend Gesner to anyone looking for an antique, one of a kind engagement ring. I am so glad we did it. The ring is EXACTLY what we wanted and I haven't stopped looking at it since I got it (3 months ago)!
Thank you so much. Review by Clare C. (Posted on 7/15/2013)
- We received the ring today, and it was even more beautiful than it appeared on the site. The fit is perfect, and we are very pleased with the ring and the transaction. We wanted you to know how much we appreciate the care you took to ensure its safe and fast delivery. We'll do business again one day. Review by Dave M. (Posted on 6/11/2013)
I wanted to send a belated though enthusiastic thank you for all your assistance in finding the perfect engagement ring for my wife-to-be. I had a seemingly endless litany of questions and what turned out to be unfounded concerns, and you were generous with your time addressing all of my queries. You were also right when you noted that photos simply didn't do the ring justice – a sentiment my fiancee and all those who have seen the ring echo! The engagement ring is absolutely beautiful! Thanks again!
Ivan Review by Ivan (Posted on 7/9/2013)
- My friend and I went in to look at engagement rings to show our boyfriends what we wanted. Valarie was very patient with us and I found a ring I was in love with. She was very helpful with my now fiance and I could not be happier. I can't wait to go in to shop for my wedding band! Review by Tara (Posted on 6/4/2012)