Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- Excellent quality, great value, simply honest and wonderful customer service. We have made several purchases and been delighted with each one. Review by David (Posted on 12/16/2012)
- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)
To the entire Gesner team,
I want to extend a very sincere thank you for all that you have done on my behalf. My diamond and ruby eternity ring is exquisite, made even more so by Valerie and Sherrie's enthusiasm, above and beyond customer service, attention to detail and patience as I worked my way through the myriad of decisions. Your jeweler has achieved a masterful level of his art and it showed stunningly in his work. I thank you also for the thorough appraisal. Review by Valerie J. (Posted on 6/12/2012)
- I came across the Gesner website looking for antique engagement rings. Their online photos show the beautiful detail of the rings that are in-store. The ring that I purchased was exactly how it looked online. The staff was friendly and helpful. The jeweler did an amazing job sizing the ring. Thank you for the wonderful experience! Review by Amy M. (Posted on 2/22/2012)
- We had looked for months for a very special ring. When I saw the photo of the ring, I knew it was the one! When we called for information about the ring, it was an excellent experience. They provided us with a great deal of information in a very friendly, helpful way. When we received the ring, it was exactly as described, EXCEPT, it was even more beautiful than I imagined that it would be. We would definitely purchase from them again. Highly recommended, very trustworthy. Review by L A (Posted on 9/22/2013)
- This was the first time I ever bought anything from Gesner. The ring exceeded my expectations. I never thought about buying estate jewelry, now that's all I'm going to buy, you just can't beat the value, needless to say I'm a very satisfied customer. Review by Cary & Deb (Posted on 2/22/2012)
I could not recommend Gesner highly enough! We were ordering an engagement ring to be sent to Australia and needless to say we were a bit nervous, as neither of us had ever ordered something so valuable online before. Erik was incredible and answered every little question we had immediately and reassured us every step of the way. When the ring arrived it was a perfect representation of the ring we had seen in the photos and the video and the measurements that Erik had provided were exact. It fit perfectly. I would recommend Gesner to anyone looking for an antique, one of a kind engagement ring. I am so glad we did it. The ring is EXACTLY what we wanted and I haven't stopped looking at it since I got it (3 months ago)!
Thank you so much. Review by Clare C. (Posted on 7/15/2013)
I wanted to let everyone know that I received the ring, had it appraised, and am very excited to be giving it to my sweetheart over the Christmas holiday! It is truly a beautiful piece and I'm fortunate to have been able to work with all the folks at Gesner to make the purchase happen. Thank you all for your continued help, support, and consideration. I'll be sure to report on the proposal as well!
David S. Review by David S. (Posted on 11/1/2012)
- I found an amazing engagement ring & wedding band with the help of Sherrie. We loved working with her and Frank as well. Every time we would go into the store, everyone was so helpful and cheerful which made the experience so great. We will highly recommend your store to everyone! I am a very satisfied and happy customer. Review by Kennan L. (Posted on 2/22/2012)
- My wife absolutely loves her ring! Review by Luke W. (Posted on 2/22/2012)