Our Commitment To You
Every item is accompanied by a complete gem analysis & appraisal prepared by a G.I.A. Graduate Gemologist. Insist on this report when purchasing from anyone online - For your peace of mind.
We provide you with complimentary ring sizing at the point of sale and also for as long as you own the ring if needed in the future. We also provide you with free shipping to your address. Additionally, we stand behind the ring regarding required future repairs for a period of 5 years, assuming said repair is from normal wear and not caused by abuse.
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- I want to say that I am very appreciative of how you do business. In a world where you have to keep track of all your records so you can be prepared to fight for something that really should be a cut and dry customer service issue, your company has been a breath of fresh air. My wife is so impressed that she says the next piece she buys will be from you! Review by Randy F. (Posted on 2/22/2012)
- My wife absolutely loves her ring! Review by Luke W. (Posted on 2/22/2012)
- Great customer service! The staff is so friendly and knowledgeable! Review by Mary S. (Posted on 2/22/2012)
- Thank you Frank and Shanel for my incredibly beautiful art deco wedding band. I can't thank you enough for your helpfulness and kindness. The ring itself is stunning - and what an amazing job you've done with re-sizing it. No-one can spot the new join! Thank you also for sending it all the way to Australia, and for your continuous contact when I was deciding on a ring. The best online shopping experience I have had BY FAR. Many, many thanks to you lovely people. Review by Nikki G. (Posted on 2/22/2012)
- I went in to Gesner's store in hopes of finding an antique engagement ring to give to my girlfriend. I could not be happier with my experience. I found the perfect ring and the Gesners found a life long customer. Review by Ryan Shuhart (Posted on 2/21/2012)
- I received the ring, and it fits perfectly. Thank you so much for your excellent service! Review by Millicent W. (Posted on 5/2/2014)
- My friend and I went in to look at engagement rings to show our boyfriends what we wanted. Valarie was very patient with us and I found a ring I was in love with. She was very helpful with my now fiance and I could not be happier. I can't wait to go in to shop for my wedding band! Review by Tara (Posted on 6/4/2012)
Thank you Gesner family for delivering a rare peace of mind and an approachable professionalism that is
hard to find anywhere. The Gesners' service and their one of a kind engagement ring proved to surpass all that everyone assured. By far the most pleasant transaction I have ever made...period. This review is more than an endorsement, it is a public service announcement to the next trembling bachelor trying to get the job done right when there is only one chance to do so. Review by Henry J. (Posted on 2/22/2012)
- I am overwhelmed with my bracelet. I have had so many compliments! My shopping experience at Gesner's was exceptional! Review by Mary R. (Posted on 2/22/2012)
- What a great experience! I went in to browse and found a ring I HAD to have. The staff was so helpful and didn't pressure me one bit. I slept on the decision a few days. When I went back in I talked with quit a few people in the store. Finally I took the plunge and bought it. I couldn't be happier and get a LOT of compliments. I would recommend this store for their knowledge, even if you don't want an antique style jewelry; they have lots of other pieces too. Go in and chat; you will learn a lot about jewelry! Review by Melissa S. (Posted on 10/22/2012)